Emergency Services Wellbeing

Supporting Those Who Serve, Every Step of the Way. With advanced real-time analytics, we enhance wellbeing across emergency services by identifying risks early and guiding targeted interventions.

Wellbeing is the core

The goal of this solution is to strengthen responders’ wellbeing across the emergency services sector.

Resilient People. Trusted Insights. Proactive Action.

At Twinsight, we help emergency services build sustainable, high-performing cultures where wellbeing is actively protected. Our platform combines behavioural science, modelling, and real-time intelligence to prevent burnout, strengthen trust, and reduce psychological risk across the frontline.

Overview of Twinsight system

The Twinsight Wellbeing Engine

Wellbeing, Scientifically Measured

Wellbeing in emergency services is shaped by hidden cultural norms, operational pressure, and informal expectations. Twinsight captures these dynamics through precise behavioural signals—not generic wellness checks.

Our insight engine draws on models inspired by frameworks like Steve Simpson’s Unwritten Ground Rules (UGRs) to expose what’s really driving risk.

A Trusted Space for Honest Dialogue

We provide frontline staff with a secure, anonymous channel to share what’s working—and what’s not. Whether it’s leadership behaviour, fatigue, or peer support, we enable honest feedback without stigma or fear.

Predictive Modelling for Mental and Operational Risk

Twinsight models how workload, leadership style, and team culture affect stress, burnout, and mental health claims. We forecast the wellbeing impact of policy changes, resourcing shifts, or new support initiatives—before you roll them out.

Capture and Scale Best Practice

Preserve and share the expertise of your best leaders—how they maintain team cohesion under pressure, support vulnerable staff, or de-escalate critical moments. Make that knowledge accessible across teams and shifts.

Human-Machine Teaming in Wellbeing

Humans set the priorities—machines detect early signals. Whether it’s declining sleep quality, rising interpersonal tension, or silent cultural drift, Twinsight alerts the right people at the right time, so action can be taken early.

Dynamic, Embedded, Evolving

Emergency services environments are dynamic—so is Twinsight. Our system adapts in real time, evolving with operational rhythms and emerging risks to keep wellbeing aligned with frontline realities.

Industries this solution is suited to

  • Emergency Services

  • Health

Twinsight acknowledges the Traditional Owners of the land on which we meet and work and pay our respect to Elders past, present and future. We value and include people of all cultural backgrounds, abilities, sexual orientations, gender identities, gender expressions and intersex status.